Gareth Jeffery

Gareth Jeffery

As Head of Customer Services, Gareth has over 25 years of experience in the call centre industry, Gareth is an expert in improving customer journey & customer service satisfaction. Hobbies include all things horticultural-related.

AllDayPA Blog

  • How to Choose a Virtual Receptionist Service

    April 16 | Author: Gareth Jeffery

    Virtual receptionist services have become a vital component for businesses aiming to streamline their operations and enhance customer experience.

  • How to Avoid Burnout as a Business Owner

    April 10 | Author: Gareth Jeffery

    As a business owner, success is often followed by many challenges, including large workloads and […]

  • How to Start an Electrician Business

    April 10 | Author: Gareth Jeffery

    Starting an electrical contractor business can be a rewarding venture for individuals with the necessary skills and entrepreneurial spirit. Whether you're an experienced electricia

  • Which business sectors benefit from call handling?

    November 10 | Author: Gareth Jeffery

    Making the right decision for your business can be difficult – especially when it comes […]

  • What are the benefits of a call handling service?

    October 5 | Author: Gareth Jeffery

    When it comes to many business operations and administrative tasks, there is an age old […]

  • What is Call Handling?

    September 5 | Author: Gareth Jeffery

    Efficient communication is required for success, you might be wondering, what is call handling?  This […]

  • How to improve employee wellbeing

    August 14 | Author: Gareth Jeffery

    Employee well-being is needed to create a positive workplace environment.  Business owners need to focus […]

  • How to Build Customer Loyalty

    August 1 | Author: Gareth Jeffery

    In today’s competitive market, building customer loyalty is crucial for business success. Understanding and meeting […]

  • Why is employee wellbeing important?

    July 20 | Author: Gareth Jeffery

    Employee wellbeing focuses on all aspects of health within the workplace. Staff need to feel […]